We are a National Company with Local Business values, we understand that a working communications solution is required to be competitive in todays business environment.
With over 50 years of combined Business Communication experience, We have a unique perspective into the importance of a reliable telecommunications platform. Although we have worked with many companies over the years we have dedicated our focus on working with Verizon Wireless and their OneTalk product.
We believe that when it comes to something as important as your ability to talk to your customers that you should be more than a data point in a CRM database. That’s why we appoint a dedicated project manager to each account to assist in the setup and transition to OneTalk, that project manager will also be the same person that you will work with for the entirety of the onboarding process. We don’t think that a customer service agent that has no insight into your account should be the person you have to talk to when something needs to be changed.
Our white glove installation process is second to none. We do not and will not hire job board installers, Our installers are all real employees of Ctel driving Ctel Company vehicles and sense every one is an employee we can make sure that the quality of service we provide is five star.